- Build segments off of hundreds of out-of-the-box data points to auto-generate journey maps, dashboards, and session replay.
- Surface points of friction–from broken journeys to confusing page layouts.
- Access heatmaps and engagement data directly from your browser.
- Group segments and experiences that matter to you and trend engagement, errors, and value-driving events.
- Cohort and funnel analysis by page group
- Drill into feature engagement for key pages.
- Spot trends against your benchmarks using customizable dashboards that show historical analysis of your core KPIs.
- Quantify the impact of a new design by correlating engagement with key business metrics.
- Find what page content drives value for your customers on web and native.
- Run side-by-side analysis to see how test segments engage with experiences.
- Identify detractors on key pages that matter to your team.
![](https://i0.wp.com/www.convz.ae/wp-content/uploads/2023/05/customer-experience.webp?fit=1024%2C1024&ssl=1)